Shipping Policy

Last updated on Sun 14th 2024

At Start Insights, we are committed to delivering high-quality digital products to our customers in a timely and efficient manner. Please review our shipping policy for digital products below to understand how we manage electronic deliveries.

1. Electronic Delivery
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‍All digital products purchased from Start Insights are delivered electronically. This means that there are no physical items to ship, and all deliveries will be made via email or through a secure download link.

2. Processing Time
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Standard Processing: Electronic deliveries are typically processed within 24-48 hours after the service is completed.
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Immediate Access: In some cases, you may receive immediate access to the digital product upon completion of the purchase.
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3. Delivery Method

Email Delivery: You will receive an email containing a link to download your digital product. This email will be sent to the email address provided during the purchase process.
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Secure Download Link: The download link provided will direct you to a secure location where you can download the digital product.

4. Delivery Confirmation
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Confirmation Email: After your digital product has been processed and delivered, you will receive a confirmation email. This email will include details about your purchase and instructions on how to access your digital product.
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Check Spam/Junk Folders: If you do not see the confirmation email in your inbox, please check your spam or junk mail folders.

5. Issues with Delivery
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If you experience any issues with the delivery of your digital product, please contact us at scaleup@startinsights.io. Our customer support team will assist you in resolving any problems as quickly as possible.

6. Non-Delivery
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In the rare event that you do not receive your digital product within the expected timeframe, please follow these steps:

Check Your Email: Ensure that the email address provided during the purchase process is correct. Check your inbox, spam, and junk mail folders for any emails from Start Insights.

‍Contact Us: If you still have not received your digital product, contact us at scaleup@startinsights.io with your order details. We will investigate the issue and ensure that you receive your product promptly.

6. Non-Delivery
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In the rare event that you do not receive your digital product within the expected timeframe, please follow these steps:

Check Your Email: Ensure that the email address provided during the purchase process is correct. Check your inbox, spam, and junk mail folders for any emails from Start Insights.

‍Contact Us: If you still have not received your digital product, contact us at scaleup@startinsights.io with your order details. We will investigate the issue and ensure that you receive your product promptly.

This refund policy is effective as of [July 2024]. Start Insights reserves the right to modify this policy at any time without prior notice. Please review this policy periodically for any updates.

Note: This policy is intended for digital products only and does not apply to any physical products or services that may be offered by Start Insights.